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STEPHANIE AZZARONE, CHILD’S PLAY COMMUNICATIONS PRESIDENT, RECEIVES GOLD BULLDOG AWARD FOR SOCIAL MEDIA INNOVATOR OF THE YEAR

Stephanie Azzarone, president, Child’s Play Communications, has won the Gold award for Social Media Innovator of the Year in the 2010 Bulldog Awards competition, for her leadership in connecting companies with moms in social media. The Awards are designed to recognize excellence in media and public relations. 

Child’s Play Communications specializes in public relations, social media and word-of-mouth communications targeted to moms. Because of the company’s focus on the influential mom market, Azzarone recognized early on that mothers were making social media their communications channel of choice. At her direction, Child’s Play Communications began reaching out to moms in social media in 2006, well before most agencies. Over time, she developed a number of programs, many of them proprietary to Child’s Play, to help companies market to moms in social media most effectively.

These include the company’s award-winning Team Mom™ network of mom review-bloggers. Child’s Play was the first public relations agency to create such a network. Her Twitter Talk program engaged companies in conversations with moms long before Twitter became a household word. She also launched the first Co-Op Bloggers Brunch, an opportunity for companies to network with mom bloggers in an intimate atmosphere, generate immediate visibility and develop ongoing relationships. She later expanded the Brunch to include a series of panel presentations in which leading mom bloggers address the issues and trends in the social media community and offer advice on the best ways for companies to get their brands featured in that space. Many of these presentations were attended by standing-room-only crowds.

Beyond that, she and her staff developed extensive social media policies to guide clients in communicating within this channel.

Leading brands such as Warner Bros. Consumer Products, Nickelodeon, Cuisinart, Good Housekeeping, Cold Stone Creamery, Dyson, Nickelodeon, Parents magazine, The Goddard School, Pottery Barn Kids and Toyota have been among the companies that have chosen to work with Child’s Play to reach moms in social media.

Azzarone has been invited to speak on the subject of marketing to moms in social media at a variety of industry conferences, and has written about or been quoted on the subject in dozens of publications, including PR Week and Advertising Age.

By continually following moms’ activities in social media, establishing relationships within the social media community and developing a constantly evolving series of new communications vehicles that result in visibility for  clients, Azzarone has demonstrated leadership in creating opportunities for companies to reach the highly influential mom market through social media. 

Child’s Play Communications

Child's Play Communications specializes exclusively in public relations, social media and word-of-mouth communications for products and services targeted to moms. Based in New York City, the agency has launched an exciting array of proprietary services to engage this influential market through traditional media, online and in-person, including the award-winning Team Mom™, the agency's own network of mom review-bloggers. Recent company awards have included PR Innovation of the Year (2009) and Social Media Innovator of the Year (2010).

 

     

BABY JAMZ

When Music World Entertainment launched its first line of toys, the company’s publicist, who had no experience reaching out to moms, turned to Child’s Play. Due to time constraints – Music World came to us in November for holiday publicity -- our focus was exclusively online outreach. We quickly implemented our proprietary Web Mom Directory program, which reaches mom-focused Web sites, and has since been updated to include blogs, podcasts, electronic newsletters and e-zines targeted to moms.

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CVS/PHARMACY

CVS, the country’s largest drug store chain with 6,000 locations, asked Child’s Play to launch the retailer’s new Playskool Baby Care line and to position the line as available exclusively at CVS stores. We implemented a full array of tactics, including an intensive online focus.

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DUNCAN YO-YOS

Not that long ago, yo-yos were passé. Duncan, the word's leading yo-yo manufacturer, asked Child's Play to help turn back the clock. The agency didn't have much time: Yo-yos are a seasonal product. Child’s Play determined that the best way to generate widespread excitement was for parents and kids alike to see a young yo-yo expert demonstrating his skills on national TV.

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GUND

Child's Play Communications was selected as the public relations agency of record for the Centennial Anniversary of Gund, the nation's leading soft toy manufacturer. Our task: to keep Gund in the public eye throughout its Centennial year and highlight the quality of Gund products. To accomplish these goals, Child's Play devised a strategy that included intensive, ongoing contact with both trade and consumer media, and a series of creative events designed to generate major media hits on a continuous basis.

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KID GALAXY

Child’s Play was asked to reposition this small toy manufacturer, to launch its new products and to build interest in its existing lines. As media tend to favor the best known names when writing about toys, creating interest in an unknown such as Kid Galaxy posed a real challenge. Through a careful strategy that focused primarily on national parenting magazines and television placement, Child’s Play generated coverage in media such as Parents magazine, the Today show, The Early Show and The Late Show with David Letterman. The day after the Letterman placement, hits to the Kid Galaxy Web site increased 25-fold. Since the agency began promoting Kid Galaxy – during which there was no advertising or other marketing outreach – sales significantly increased. Here’s what Kid Galaxy’s senior vice president of marketing had to say about Child’s Play:

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KIDZ BOP

A leader in music for kids and tweens, this entertainment company asked Child’s Play to launch four new projects -- a talent search, a revamped Web site, a national stage show and the company’s latest CD – and to create broader visibility and positioning for Kidz Bop as a whole. Our approach was to reach out to media both for articles on the individual projects and for broader corporate stories that featured all developments within one piece. This was a particular challenge as High School Musical 2, which targeted the same audience, was being launched at the same time and we were up against powerhouse Disney in generating coverage of kids’ music.

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K’NEX

K’NEX Brands is one of the world’s largest construction toy companies. While K’NEX has always prided itself on its U.S.-based manufacturing facility and the contribution that it makes to the local economy, the company never used it as a selling point. When the news hit about the widespread recall of Chinese-made toys, Child’s Play immediately contacted K’NEX to propose responding to industry-negative articles by highlighting the company’s Made in America roots. We prepared talking points to address the crisis from regulatory, business, marketing and consumer angles. 

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Parents magazine

Parents magazine is the nation’s premier parenting publication. For the past five years, Child’s Play has been responsible for promoting the publication’s line of toys for infants and toddlers. While Parents unquestionably has the advantage of a prestigious brand name, when it came to publicizing its toy line to other media it also had a major disadvantage: No other national parenting publication would promote a competitor. With this as our challenge, Child’s Play launched a very aggressive effort to generate visibility in every other category of media that would reach moms.

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PRIMROSE SCHOOLS

Primrose was a child care company with approximately 80 locations across the U.S. Prior to selecting Child’s Play, Primrose worked with two different communications agencies: one to support Primrose’s corporate marketing efforts, and a second to handle the company’s franchisee/local school PR. After a trial period, the company appointed Child’s Play as its agency of record for both programs, with a mandate to reposition Primrose as the leader in early childhood education, launch its Balanced Learning curriculum and, later, promote its 20th anniversary and the opening of its 100th school. Child’s Play was involved in every aspect of the relaunch, from contributing to design choices for marketing collateral materials to, most significantly, identifying the key factor that distinguished Primrose from its competitors: a focus on character development.

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SAMSONITE

In its eight years as a Child’s Play client, Samsonite, the world's leading luggage manufacturer, had a variety of objectives. While the overall goal was always to generate as much visibility in the media as possible, different product introductions required different tactics.

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WARNER BROS. CONSUMER PRODUCTS

Media giant Warner Bros. hired Child’s Play Communications specifically because of our expertise in reaching moms via both the Internet and traditional media. Our role was to re-launch the Banana Splits, the hit 1960s-era, toddler-targeted music and comedy group and TV show. There were two immediate challenges. First, the moms who remembered the Banana Splits from their own childhood had children much older than toddler age, while mothers of toddlers were too young to have heard of the Banana Splits. Second, the brand was being introduced not as a TV show or consumer-friendly product, but rather simply as interstitials – comedy shorts that appeared on TV without a specific schedule.

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